SHIPPING AND RETURN POLICY

SHIPPING

All items that are available in stock at the time of your order are shipped within the next 2 business days after purchase.

Shipping costs and time may vary based on shipping destination, as follows:

        Destination         Extimated time         Shipping cost
Italy 2-3 business days FREE
for orders above € 60,
otherwise € 10
Europe (except Italy) 3-5 business days FREE
for orders above € 400,
otherwise € 25
UK 5-7 business days FREE for orders above € 500,
otherwise € 40
United States and Canada 5-10 business days € 40 (customs duty may apply)
Rest of the World 14 business days € 40 (customs duty may apply)

CUSTOMS

Please note that orders delivered outside the European Union might be charged by customs duty based on your local regulations. The amount of customs this duty is not included in the final price of your order may vary according to your country’s important policies and should be paid directly on delivery.

RETURNS

All returns must be postmarked within 14 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging  and mail your return to the following address:

Monica G.
Via Brisa 15
I-20123 Milano MI
Italy

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 10 days from the receipt of your item to process your return.

EXCEPTIONS  

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

RETURN FORM

 A standard withdrawal form is available for download here.

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